Who We Are
Landmark Hotel Group is a hospitality management company,
which owns, operates and develops hotels along the East Coast. Our company
is founded on the knowledge and understanding that excellent service and
a quality product is key to achieving the highest level of performance.
This philosophy, combined with our dedication, years of experience and
attention to detail has proven successful time after time and is the driving
tool for achieving our company vision.
What We Envision
To be the benchmark of the hospitality industry by constantly exceeding the expectations of our guests, our associates and our financial stakeholders.
Why We Exist
To deliver consistent, heart-felt service with an enthusiasm that makes our guests feel at home and appreciated.
What We Believe
People are Paramount
Our success is driven by our people. We must create an
environment promoting development, loyalty, trust and team spirit. If
we take care of our people, they will take care of our guests.
We must be held to the highest ethical standards by conducting
ourselves with honor, respect and fairness at all times.
We must be recognized for our clean, fresh and attractive
facilities. Quality and safety are the responsibilities of every associate
and we must take pride in all the services we provide.
Service That Exceeds Expectations
We must provide consistent, heart-felt service that exceeds expectations. We must deliver this service excellence in a friendly, enthusiastic and professional manner at all times.